What We Heard

You're not building a better bag printer. You're building the place roasters go to be a brand.

Before we talk about scope, here's our read on where Roastar is and where it's headed, based on our last conversation.

On the Vision

The goal isn't another feature bolted onto the storefront. It's a digital operating system for small coffee roasters and cafes, layered on top of the printing business Roastar already runs well.

On the Market Gap

Nobody else is building this today. Print competitors like ePac are solving their own capacity planning, not their customers' brand experience. That gap is real and it's open right now.

On What's Missing

Roastar knows its customers well. What's missing is a formal way to validate what to build next, research and prioritization, not another round of internal opinions.

On Sequencing

Strategy first, build second. Roastar already has internal developers and an existing build partner. What's needed now is product thinking before another line of code gets written.

AI-First. Product-Focused. Engineering-Led. Strategy to Execution Under One Roof.
This phase sits squarely in Product Strategy & Delivery, the part of what we do that's about answering "what should we build and why" before anyone touches a backlog. You already have builders. What you're missing is the research, prioritization, and roadmap discipline to point them at the right thing. That's what this engagement is built to deliver, not a staffing swap, not a rebuild of your stack.
The Approach

Product Strategy & Validation

A small, focused team, sized to move fast without disrupting how Roastar already builds. Adjust the duration on each role below, weeks and rates are placeholders until we align on scope.

Full-Time

Product Strategist

Leads research, prioritization, and roadmap work day to day. The primary driver of the engagement.

  • Customer & stakeholder interviews across roaster segments
  • Opportunity prioritization: impact vs. effort
  • Feasibility read on Design Lab as the platform's foundation
  • Prioritized roadmap for the digital layer
Engagement Length
PLACEHOLDER — CONFIRM SCOPE & RATE
Fractional

Solutions Architect

Engaged as needed alongside the Strategist for technical feasibility and system design input.

  • Technical read on the Nuxt / Laravel / Design Lab stack
  • System design guidance for the future digital layer
  • Technical input on roadmap sequencing
  • Coordination with Roastar's existing build partner
Engagement Length
PLACEHOLDER — CONFIRM SCOPE & RATE
Estimated Investment
Add rates to calculate
Based on selected weeks above. Update rates once scope and level of effort are confirmed together.
Timeline

How the weeks lay out

Week 1Week 4Week 8Week 12
Product StrategistFull engagement
8 wks
Solutions ArchitectFractional, as needed
6 wks
Deliverables

What Roastar walks away with

01

A validated, prioritized roadmap for the digital layer, not a list of ideas, a sequence.

02

Research synthesis from interviews across roaster and cafe segments.

03

A clear feasibility read on the Design Lab as the platform's long-term foundation.

04

A straight answer on build, extend, or partner for what comes after this phase.

What's Next

Let's build this together.

No pressure to finalize scope today. This draft is meant to be picked apart together so the real version reflects what Roastar actually needs.

01

Align on scope and rates

Replace the placeholders above with real numbers once we've talked through level of effort together.

02

Confirm the research plan

Which roaster and cafe segments to talk to first, and how many conversations get us to a confident answer.

03

Loop in the build side

Coordinate early with John Harden and Madison so the roadmap reflects what's actually feasible to ship.

04

Set the review cadence

Regular check-ins so Roastar sees the roadmap take shape, not just the final deliverable.

Ready to review the approach?

Pick a time that works for the follow-up conversation.

Connective Consulting
Hannah Stork
VP, Strategic Accounts
Jamie
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